SpinFormula is operated by Win Vision N.V., a company incorporated under the laws of Curaçao. We hold a licence issued by Curaçao eGaming / GCB under licence number ALSI-202509029-FI1, and that licence is the regulatory framework within which everything on this site operates. It sets the rules we are required to follow, and it gives you a point of accountability that sits outside our own organisation.

We launched SpinFormula in 2026 with a straightforward aim: to run a well-organised online casino that works properly for players in the UK. That means being clear about how the platform functions, being honest when something is not working as it should, and fixing problems without making you chase us for answers. We do not think that is a high bar — it is simply what operating a site responsibly looks like in practice.

How We Handle Your Money

Player funds and our own operational funds are kept separate. When you make a deposit, that money is held distinctly from the funds we use to run the business. This matters because it means your balance is not exposed to the ordinary financial risks of running a company. Deposits start from £20, withdrawals are processed from £20, and we aim to complete withdrawal requests within 0 to 24 hours. We support a range of payment routes — including cards, e-wallets, bank transfer, and several cryptocurrencies — because different players have different preferences, and limiting your options without good reason serves no one.

Safer Gambling

We take safer gambling seriously as a structural matter, not as a footnote. The platform is built with tools that let you set limits on deposits, losses, and session time. These controls are accessible from your account at any point, and they take effect promptly when you use them. If you feel you need a break, self-exclusion is available. We also carry out checks that are designed to identify patterns of play that may indicate a problem, and we will act on those signals rather than ignore them.

SpinFormula is intended for adults who choose to gamble as a form of entertainment. We are not trying to attract players who cannot afford to play, and we are not interested in retaining players who have told us they want to stop. If you contact our support team about a gambling concern, you will be directed to the appropriate tools and, where relevant, to external organisations that can help.

When something goes wrong — a payment that does not clear, a game that behaves unexpectedly, a query that has not been resolved — we expect our team to deal with it directly and without unnecessary delay. Our support is available in English, and you can reach us at any time. We keep records of complaints and use them to identify where the platform needs to improve. That is how we hold ourselves to account between regulatory reviews.

We choose the game providers and payment methods listed on the site based on their reliability, their compliance standards, and the quality of what they deliver to players. Providers such as Pragmatic Play, Evolution, NetEnt, and Play'n GO are on the platform because they meet those criteria — not simply because they are well known.